Element LCD TV (FLX-3210)
ccie-rs April 14th, 2009
In May 2007, I purchased a 32″ Element LCD TV for my master bedroom with an extended warranty. The main reason I chose the TV was for its’ price point, $600, at Circuit City. Mind you, I never really purchased anything at Circuit City and decided to go with this TV over a Vizio model from Costco. For the past 2 years, I never had an issue with the TV since it worked fine for just watching shows and movies. The only thing that really annoyed me was the display menu when programming features, but other than that, I was pleased with what I had purchased.
A few weeks ago I was moving TV sets around the house to accommodate my lab studies. Initially, my study room had a 19″ monitor and I decided I wanted more desktop space for my dynamips telnet sessions — apparently 15 maximized sessions weren’t enough for me. I had acquired a 32″ Polaroid TV from work almost a year ago and decided to finally take it out of the garage, move it to my bedroom, and re-purpose the Element as my new desktop monitor.
As a quick test, I connected my laptop to the Element during the Windows boot-up process. The LCD screen came up pink so I started fiddling around with the display settings and checking the wiring, which eventually checked out fine. I decided to shutdown the laptop so I could reconnect the VGA cable before the boot-up process. I didn’t happen to see it, but my wife stated she saw a message flash on the screen:
The VGA signal has been lost and as a result the TV will power off
A few seconds after the message appeared, the screen went black and the Red Light of Death appeared! The TV was rendered unusable at this point. If you Google around, you’ll notice anyone that has this model connected to a computer and shutdown while connected has run into this same problem. No matter what you do, you won’t be able to restore it, so make sure you don’t make the same mistake. I’ve been told by some TV buffs in the forums that there may be an RS-232 interface inside the casing, but you’ll have to open the TV up for your own edification. IMHO, even if there was a port inside, you would still need to find the right hex codes to input in order to restore the TV. The documentation for the TV is practically non-existent.
Rather than go down this road of tearing open the case, I decided to see what my extended warranty covered. My support case is slightly different than others in that even though Circuit City was now out of business, there was a 3rd party vendor close enough to my house that was maintaining their extended warranty contracts. Thankfully enough, I purchased this warranty at the time of my purchase. Usually, I don’t even bother to waste the extra money, but wanted some peace of mind considering this was a non-standard brand.
After faxing a copy of my receipt, the 3rd party vendor finally came by this morning and picked up the TV. Hopefully they’ll sort out the issue and send me a new one soon so I can start maximizing on my desktop sessions, otherwise, I guess I’ll have to live with the 19″ monitor for studying.

